Terms & Conditions 2017-11-23T16:22:39+00:00

COMMING IN AND GOING OUT AFTER 10Pm at night.

The front staff are off Desk Duty from 10 Pm to 6 Am, they make themselves available to open the Gate for late comers, we allow them to sleep so you need to be patient when you are at the gate, if you just arrive and push the bell, we recommend you make an arrangement with the night staff before you leave or if possible call 5 minutes before you are to arrive so that they are ready for you. (Please feel free to incentivize the person who is supporting you after hours)
Please respect others and keep volumes at reasonable level in the rooms and common areas after 10:00Pm. If you are coming late you can also arrange for a finger Print with the day staff. You would need to use either the buzzer situated outside on the wall, or if after 10 pm call the number on the wall outside, if you have not asked for a fingerprint.

ENTERING AND EXITING THE PREMISES

There is a Turn Style that has a pole just before it on the left as you are walking to the Turn Style, push the button and walk through the Turn style, at the gate in front of you will see a key pad on the wall, place the Code in , code is 0219 and then push #, you will hear a clicking sound pull gate open J

PARKING A CAR (Cars are parked on the premises at one’s own risk)

PLEASE DON’T HOOT AT THE GATE, WE WILL NOT COME OPEN, CALL ON ARRIVAL OR PUSH THE BELL BUTTON ON THE WALL.
We will not open the gate until we personally see you (This is for security reason)
We have little parking and we need your help in keeping all customers happy
Your patience in this is appreciated
Please wait for a staff member to point to you where you should Park
It is always best to drive in at Main entrance Turn Right and go to the right filling in from the front. Once the first row has 3 cars, you fill in from the right again to fit another 3 cars in each row Thanks

OUR SHUTTLE SERVICE

We have a shuttle service that is cheaper than the Taxi services, for distances of 5km or more, please arrange transport 24 hours in advance if possible.
If you want to go to the Rotunda(National Bus Station), New Town, Rosebank with Luggage, Sandton Airport, Apartheid Museum, Gold Reef City, Lion Park, Rhino and Lion Park, Lesedi Cultural Village(Personally Recommend this) To any places that are safe and do not need a Tour Guide.
The shuttle gets cheaper the bigger the Group and is still cheaper than a Normal Taxi for one person.
We can do short trips of 2km but are more expensive for short distances.

, Gautrain / Clubs / Minibus/Taxi Rank / To travel to the mall and places close by the cheapest option is to use the Tuk/Tuk services.
BUSS STOP: As you leave our premises the drop off for the Gautrain is 20 meters up on the right.
The pick-up Pole/Point Is directly across the Road from the bus Terminal.

Mini Buses are cheap easy ways to get around, cost about R11 per segmented trip,

IN WALKING DISTANCE:

Turn Right out the gate
Rosebank Mall 950m-Large Upmarket, Shopping Complex, The Zone-Movie Houses- Entertainment, Restaurants Bars and Clubs, Famous Sunday Craft Market,
Go Straight 2km Zoo Lake Famous African Culture Restaurant Moyo’s,
Turn Right into 7th Avenue Restruant Bars etc all the way to Parkhurst/Greenside 2.5km away for Alternative Shopping Restaurant Famous Jolly Roger Bar on the Corner(Upper Market Student hang Out)
Greenway Street 2.5km Shebeen(African Culture Bar, live music in the day on Sundays)Restaurants and Clubs, Pankhurst
Turn left out the gate
Hydepark Shopping Centre1.2km on right Very Upmarket shopping Complex/Movies Restaurants Shops etc…

OR USE TUK TUK SERVICE OR BRT BUS
TOURS

INTERNET

We have free high speed fibre internet.The internet name is Accoustix wifi.

STAYING IN A DORM IN THE BACKPACKER

Due to you sharing in a Dorm with others we need your support in that even though we clean each day and place new Bedding when a Customer leaves.
Existing customers have a habit of taking bedding of other empty beds or throw there things onto these beds.
Our bedding is used a lot to if they look worn this is fine as they are clean, we try remove all marks and stains but even with extensive cleaning this isn’t always possible.(Some stains just don’t come off, eg even though we DO NOT ALLOW SMOKING INSIDE THE PREMISES we find small cigarette burns.
Please inform us if you feel that your bed or bedding has been messed with or does not look clean we will replace this immediately.(Your understanding in this is appreciated)
The bedding is not allowed to be removed from the room at any time it gets damaged.
Please keep your area clean and be respectful to those staying around you at all times
Please note that lockers are provided in the dorms, but you would need to provide your own padlock. We also have lockers in the office which can be utilized for valuable and important items.

ROOMS

Please check your room on arrival and if there are any issues, please discuss with the office staff immediately so it can be rectified. We endeavor to ensure that rooms are clean and neat on your arrival and hope that this is always the case.

INFORMATION PLACEMENT

A sheet is on the back of the room doors which informs you of evacuation procedures in case of a fire

Iron and Ironing Board If you require the use of an iron, please ask at the office. There is a deposit payble which is refundable on safe return of the iron.